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This was funny as the person in the live chat did not have a clue he started saying you can play 1. So I stopped him and told him you are completely wrong. As you can buy that slot bonus for spins at Leo vegas.

Bonus round if you have to buy it. I explained to him that I have run 2 tests the first was to see in any algorithm had changed in my account and I ttest of slot by playing the same slot in 4 casinos and told him the out come.

I also told him that I was getting the same reels coming in only at bet fair. He once again went on to call me a complete fibber. I told him I have it recorded and uploaded to social media Web sites and asked him to click the link I have provided.

It the went quiet for 10 min as he was probably had watched the video link and then was ashamed to say anything. So after that 10 minutes I started to write in the chat are you still there no no response. You have made false accusations against myself what is a UK law section 40 paragraph 2.

I told him to make this a official complaint of writing in a live chat as I have it recorded. If you decide to play here please take the first nice win you get and just leave. I had all my account verified and set up. I withdrew some of the money and kept some on the game. After I withdrew I went back to playing and within 2 minutes I got a big feature and during the feature my account was locked and I was logged out.

So I go back to live chat to a guy called Francis who was rude and had zero customer respect or care. Then at the end they said oh where sorry your date of birth doesnt match.

I literally can not do anything about it. Betfair send me to paddy power email. There is no doubt about it either that they do this. I went on for a few months or so and it was even worse. I watched races where the cash out stayed around 10 times my auto cash out value for minutes and it never cashed out and the horses lost.

Started using the app for the first time during the end of lockdown 3 and I have never betted online before. I usually go the high street shops like William hill and bet fred in Blackpool. Oh Balls! Does this company realise that getting the same message everyday, when playing a free game in their Bingo section "Win up to a spins", as "Oh Balls!

They are a disaster. I withdrew money on the 15th no sign of it in my bank account: trying to get someone to tell me where my money has gone seems to be impossible. Betfair are in a dominant market position.

Unfortunately this means that they do not have to respect their customers as basically in the betting exchange world they have little opposition. They have not responded to one single negative review in the past twelve months. I was a customer for over twenty years. So I presume I was a good customer. Recently I changed both my email address and my home phone number. I updated my new contract details in my Betfair account via the edit process provided by the company exactly for this purpose.

The next day when I tried to log into my account,a notice appeared,"account closed". Betfair had made a mistake in closing my account,unfortunately for me they would not accept this. I tried several times to resolve the situation via the chat service,they would not accept that they had made a mistake. I asked, as I am entitled to make a complaint. Asked for a mailing address for a subject access request so i скачать старую версию красного фонбет get all my data they hold on me, they refused a number of times to give me the physical mailing address and even tried to make me do it over live chat just so i couldnt send it recorded and tracked mail so i know when they got it, all casinos are liars.

Has also crashed repeatedly and just now their cash out and in play betting has been suspended due to a technical fault. I recently had to review STSbet because those scumbags are attempting to welch on a winning bet. Lots of my reviews for bookies are of similar experiences to that one. Earlier today Betfair imposed temporary limits on my account, as yesterday I did deposit quite a large sum of money.

My account was quickly unrestricted. Could I really be bothered having to answer some "sort of" personal questions about my gambling However the fact that this is something they do if someone makes a huge deposit and places lots of bets was just kind of nice to see.

In an industry of absolute scumbags devoid of any morals, Betfair is actually quite a decent place to gamble with. Overview Reviews About. See business transparency.

Write a review. Reviews 1, Filter by:. We are constantly bombarded with offers available to NEW customers, but the loyal customer gets nothing - except maybe 5 free spins on some arcade product which is of no interest to most gamblers.

Surely we deserve better than this?

Players who provide liquidity in markets receive very little in return. I have been a huge advocate of the Betfair Exchange product and still believe it has been the biggest improvement in gambling in the last 30 years. However, as strong as the product concept itself is, the customer service side of things is lagging miles behind some of the new on line competitors.

I look forward to your response. Kind regards I think this is reasonable - but do not expect a reasonable reply. Show More. Cheers pablo - I think it is time we started to make a bit more of an issue. I have certainly been guilty of being grateful аналитические прогнозы на спорт an exchange exists - and just accepting the problems. There are alternatives now - which we have the ability to improve. Thommo your email to them is first class just a shame it probably wont even get a response.

They totally take everyone for granted and know there is no competitor to rival them. I think Betfair - particularly on Twitter - have had to take some unfair stick today. However, your letter is very fair indeed, entirely reasonable and importantly pertinent to the problems today.

Cheers guys - I am not on Twitter but used the Twitter Helpdesk feed to try and find out what was going on today. They did appear to apologise and respond - but had absolutely no information to offer which must have frustrated them as much as us.

Horse Racing

My main issues have been the lack of account info on Saturday - and their jokey "Oops I found that very unfair to the bigger players who back to lay etc. The members are all in The Mushroom Club. Great letter thommos. As you say those providing a lot of the liquidity on here get no recognition. I complained on live chat and was told that these things happen and an apology was all they could offer. I said this wasnt acceptable and asked for a manager to call me.

Thanks Kelly - I have been around for longer than I care to remember under a different forum name obviously and it is sad to see the decline of places мелодия 1хбет the forum. Some names - like yourself, Darlo, minardi etc have been around for probably longer than they care to remember!

The poker forum used to have 50 threads a day and upwards of a thousand posts - now it is literally one new thread - slating BF poker - every week. I know there are other mediums like Twitter etc nowadays, but there does seem to be a decline. Some names - like yourself, Darlo, minardi etc have been around for probably long.

Totally agree with everthing OP says in both his first and most recent post. Have been a customer for a long time,turned over god knows how much and never received the slightest recognition.